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Mariana Heggholmen May 16, 20251 min read

Simplifying help in itslearning

Translation generated by an AI translation service

Simplifying help in itslearning
1:16

A new and improved Help experience in itslearning

Finding the help you need in itslearning is about to get a whole lot easier.

We’ve streamlined our support system to give you quicker access to up-to-date information, all in one place. Starting now, you’ll find a single, simplified Help link under your profile menu that takes you straight to our most current support content.

teacher_view_profile
Teacher/Staff profile menu
student_view_profile
Student profile menu
admin_view_profile
Asministrator profile menu

 

What's new?
To make things clearer and more consistent across the platform, we’ve:

  • Removed outdated or broken Help links
  • Consolidated content into a single entry point
  • Ensured you’re always directed to the most current information

 

Language Support - What to expect

We currently maintain regularly updated support content in:

  • English

  • German

  • Swedish

  • Dutch

If your selected language isn’t one of these, you’ll be directed to the English support portal by default. While not all articles are available in every language, switching to English gives you access to the most complete and up-to-date content.

 

support_portal_screenshot

 

Looking Ahead

We’re committed to making the help experience as useful and accessible as possible—and that includes exploring more multilingual support in the future.

We hope this update helps you feel more supported, informed, and confident in using itslearning.

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